Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Guarantee

  • Our group of specialists will try their best to reply to your support demands within less than 1 hour. If, however, the issue you have experienced needs assistance from the Administrators’ =Dept,= we will address the ticket to the administrator on duty and will post a reply to let you know.

  • Top quality support service
  • Top–quality Client Assist Service

  • We deliver 24x7x365 technical assistance through a super–fast ticketing system incorporated into your Control Panel. You’ll be able to e mail us all the time about any of the applications that come installed in advance on the virtual server, such as the chosen Linux distribution, the server administration panel and our in–house made Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • Each section of the Site Control Panel that comes with no charge with your VPS gives an integrated knowledge base. You will find a variety of descriptive how to content articles and an array of step–by–step video guides that show all the common site managing jobs. You can find them by simply clicking the Help or Video keys in the right corner of each Control Panel section.