Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • The Help Center section incorporated into your Site Control Panel features a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you may possibly stumble upon, they are compiled by our support team of knowledgeable techs.

  • Top quality support service

  • Instructional Videos

  • If you would like to see how an action is achieved or how a problem is dealt with, rather than just reading about it, then take a look at our collection of instructional video tutorials. They cover a variety of issues and will help you quickly understand how to work with the Site Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 client support service and a 1–hour support ticket response time guarantee. Our seasoned support engineers will be online for you 24/7/365 to reply to your inquiries and to solve any issue that you could possibly come across. Just submit a technical support ticket from the Help section and we’ll reply to you extremely quickly.